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Account requests, deletions, bugs and anything the answers below do not cover. Replies usually come within a couple of days.
Common questions
Answers first.
How do I delete my account and everything in it?
Open the app and go to Profile, then Delete account. This permanently removes your account and everything recorded, including anything read from a connected service. It cannot be undone.
How do I connect Apple Health or another app?
Profile, then Connections. Apple Health is the one worth doing first, because around forty six other apps write into it, so connecting it once brings all of them in together. Nothing is read until you allow it.
A reading is wrong. Can I correct it?
Yes. Tap the value on the day card and change it. Anything you set by hand is treated as final and will not be overwritten by a later sync.
Why is my screen time not filling in automatically?
iOS keeps detailed screen time private, and Heurika cannot read it directly. Where the feature is available, Heurika learns only which usage threshold you crossed on apps you selected yourself, and never which apps they were. Otherwise it asks.
My watch and my ring disagree about last night.
Expected. Heurika takes the most reliable of the two, breaks ties by whichever is more recent, and treats anything you state yourself as final.
How do I change my plan, timeline or reminders?
All of it lives in the Profile tab. What you are trying to change, your timeline, focus areas, your typical week, sports and reminder times can all be edited at any point, and the next plan will account for it.
A task does not fit my life. What do I do?
Swipe it and say what got in the way. Heurika rewrites that task into something that serves the same end differently. If the new version is no better, ask for another, or restore the original.
How do I manage or cancel a subscription?
Subscriptions are handled by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions. Cancelling leaves everything recorded intact and returns the app to the free tier.
Is my data sold or used for advertising?
No. Health readings are used to show you your own position and to build your plan, nothing else. Full detail is in the privacy policy.
Is there an Android version?
Not yet. Heurika is on iPhone today, and Android is planned once the reading layer has settled.